Terms and Conditions

Shop Terms and Conditions, Shipping and Returns

Deliveries:
Execution of deliveries will be handled by IFS 360 using Fed Ex Ground. Standard delivery usually ships within 2 business day from the date your order is received.

Shipping is free for all orders over $75 in continental U.S. For orders less than $75, shipping is a an $7.50 flat rate. Shipments are made via FedEx Ground and once shipped, you will be provided with tracking for your order. For Canadian orders, shipping is a flat rate of $20.
 
For shipments outside the USA and Canada please email info@speedmintonusa.com.
 
Return Policy
BEFORE MAKING A RETURN, PLEASE CALL CUSTOMER SERVICE 
(619) 378 1351 FOR YOUR RETURN AUTHORIZATION NUMBER (RA#).

30 DAY GUARANTEE 
All Speedminton® products are returnable within 30 days from the date of purchase for an exchange or refund. A refund of the purchase price (excluding shipping and handling charges) will be applied to the same credit card that was used for the original order. If your order was paid by check or money order, a refund check will be mailed to you. We do not offer cash refunds. All shipping charges, both outbound and return will be at the buyer's expense. After 30 days, items may not be returned for a refund or exchange. 

90 DAY LIMITED WARRANTY 
Speedminton warrants to the original consumer purchaser of any Speedminton® product it manufactures that the product will be free of defects in materials or workmanship for 90 days from the date of purchase. This warranty does not cover damages resulting from accident, misuse, abuse, anticipated wear, lost merchandise or damage from the elements. Do not leave products outside, as prolonged exposure to sun and rain will degrade them. Damage of this nature is NOT covered under warranty. If your product breaks within the warranty period, please call Customer Service for a RA #. After receiving this number, return the defective product with the number clearly indicated and a warranty replacement will be shipped to you free of charge. All shipping charges on ALL returns will be at the buyer's expense. Only valid in the USA.

PRODUCT DAMAGED IN TRANSIT
If the product is damaged in transit due to shipper neglect, please contact Customer Service immediately. Speedminton will schedule a pick-up and a replacement product will be sent.

When returning item(s) please include a copy of the packing slip with the Return Authorization Number (RA #) and reason for return. Send to: 

Speedminton 
Return department
RA # ___________ 
2405 Fay Street
Durham, NC 27704
 
Methods of Payment
We accept Visa, MasterCard, American Express and PayPal.
 

Privacy Statement

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at thorman@speedmintonusa.com or mailing us at: Speedminton Sporting Goods, Corp. 2251 Las Palmas Dr., Carlsbad, CA, 92011, United States

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at thorman@speedmintonusa.com or by mail at Speedminton Sporting Goods, Corp.

[Re: Privacy Compliance Officer]

[2251 Las Palmas Dr., Carlsbad, CA, 92011, United States]

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